Original topic:

BATTERY DRAIN UI5 A13 UPDATE

(Topic created on: 11-18-2022 01:50 PM)
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SID4688
Active Level 4
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Tech Talk
After the update on my M52 5G battery drains faster,RAM consumption also has increased.

Looks like samsung has hurried up the testing on Galaxy M52 5G model.

Anyone else have the same issues/bugs or anyother issues after updating to UI5 A13?
 


#samsung#samsungm525g
#samsungtechnicalteam
#samsungdev#samsungadmin

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3 Comments
Jiminnn
Active Level 8
Tech Talk
Abhi kuchh din ruk to jao bhai, kal hi update mila.
Thoda time to do phone ko stable hone ke liye.
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Abhirx
Active Level 5
Tech Talk
Same problem...draining in 2 hours of screen time.
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cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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