🤧😭 BATTERY BACKUP 🔋

[OS15]

Device F55 Barely getting backup + device heating too much.

Should I upgrade to ultra series? Maybe S24 ultra?

[Bhumil24]

This looks terrible 😕 😳 😭

[KunteAmith · Accepted solution]

F series is the most budget phones you can buy from samsung. But still it comes with a snapdragon 7 gen 1, which is a decent chipset. Now lets see what is the reasons for your terrible battery life.

1. Ambient temperature is high, so phone doesn't cooldown fast. When battery is at a high temperature it looses charge faster. Fix get rid of any mobile covers till summer is over, this should help keep your phone cooler. This also helps charger your phone faster or at regular speed.

2. Check and remember you you downloaded any apps recently after which battery started to drop faster, if yes then get rid of it.

3. I have a S26ultra it had great battery life when new, but Ambient temps have reached 36 to 38 deg here in bangalore which has also affected a bit of battery life, around say 2 hours of standby.

If this comment helps you then click on 3 dot on this message and select accept solution. Thank you.

[OS15]

Bro I'm thinking to buy S24U Should I buy ?

[KunteAmith]

Both S24ultra and and S25ultra are dope devices. And with titanium body. Which is way tuffer then armor aluminum from S26ultra

In S24ultra your S pen has Bluetooth also. Which was removed from S25ultra onwards

[cs_member10]

Dear Samsung Customer,

Greetings from Samsung Customer Support!

As per your query, it is your own free will if you want to upgrade your device and purchase the S24 Ultra. You can visit the Samsung website or Samsung store application to look up for exchange offers to purchase a new device. Also, regarding the issue that you are facing of overheating and short battery life issue with your device. I would share some quick steps with you that might help you solve the issue.

▶ Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

▶ Decrease the screen brightness; If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.

▶ Close background running apps: When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all applications, not in use.

▶ Uninstall the unnecessary apps: Too many apps installed on the device may cause the device heating issue. Uninstall the unnecessary apps if not using them.

▶ Long duration of graphics-intensive gaming sessions: The long duration of graphics-intensive gaming sessions may cause a heating issue.

▶ Usage of the mobile phone when charging: Usage of the mobile phone when charging may cause a heating issue. So, we recommend you avoid the usage of your mobile phone while charging.

● Regarding the short battery life issue, please follow these steps:

Battery life depends on how the battery is used. Note that different devices have different battery life. The expected battery life for your model can be found in the manual.

▶ Please always use a standard charging procedure. Always charge in one go instead of charging many times as it affects the life span of the battery and battery performance.

▶ Perform Battery Optimization: Battery optimization helps you boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory

▶ Turn off Bluetooth, Wi-Fi, mobile hotspot, NFC, etc . when not in use.

▶ We recommend you avoid using in areas with low network/fluctuation because these cause the battery to drain very fast.

▶ Reduce the display brightness level or set the device to auto-brightness mode.
Swipe down on the home screen to open the notification panel
Turn on the Auto-brightness option if available.
It will automatically adjust the display brightness of your device according to ambient light & will reduce battery drainage.

▶ Adjust screen timeout settings: Settings >> Display >> Screen timeout >> Select the minimum screen timeout.

▶ Kindly check which application or interface is using more battery from device care and try to update the app or avoid using that app.

▶ Close background running apps.

▶ We request you to turn off the auto-sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
Swipe down on the home screen to open the notification panel.
Turn off the auto-sync option.

▶ Update device software: Settings >> Software update >> Download and install>>Check for software update >> If Software update available>>Download>>Downloading updates>>Install now.

▶ Reset the device:
Note: Kindly create a data backup of your device via the smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Remember the Google password before resetting the device because it is required during the initial setup.
If you do not remember then reset (Forgot password) your Google account.
For this; Open Gmail (https://accounts.google.com/servicelogin)>>Select forgot password>>Select "try another way" like mobile number, security question, etc.>>Select Next>>Enter a new password>>Tap on Next.

How to reset:
Please follow the below steps to reset the device:
▶ Go to Settings.
▶ Tap on General Management.
▶ Tap on Reset.
▶ Tap on Temporary cloud backup or External storage backup
▶ After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Or, we have an additional service of pick and drop in some cities which will cost you just 199/-/Rupees. In this service, your handset will be picked up from your doorstep and will be delivered to your doorstep after the repair. If you wish to avail this service, please click on the link mentioned below:
https://samsungdigitalservicecenter.com/pickdrop

Warm Regards,
Samsung Customer Support