Apps not properly working on samsung J2

[RoutrayDada]

Hello everyone , my mom has a samsung j2 , most of the apps were not opening . I mean they kept saying that "Unfortunately,  your app is not working" . Any solutions please . 

Thank you

[vkeshav]

Try flashing your device

[Mnkpz]

1st you pls uninstall unused app and also disable pree installed app and hard reset from custom recovery mode

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support