Original topic:

App update

(Topic created on: 05-28-2021 12:12 PM)
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VIP00
Active Level 6
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Tech Talk

I am not being able to update SAMSUNG INTERNET in my Samsung Galaxy Tab J Max SM-T285YD. As it's notified 'YOUR DEVICE IS NOLONGER COMPATIBLE TO UPDATE '. Please fix my problem. 

3 Comments
Tech Talk
🙄 please install it from apkmirror
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ARJUNB
Expert Level 3
Tech Talk
have u tried clear cache see I am not saying to clear data as u might delete your fill data of samsung Internet just try this. Maybe problem gets resolved. Also restart your phone ones.
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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