5G problem

[iamsupro]

My S22+ suddenly stopped 5G! I was using 5G even a while ago! Jio app showing to on 5G but in mobile settings it's already on! Is it hardware problem?

[iamsupro]

Let's see

[Vicky1405]

It may also happen during overheating. When the phone heats it automatically switches to 4g or lte.

[iamsupro]

Nope, I don't think so

[Vicky1405]

Don't know but I've encountered this issue several times.

[iamsupro]

How does it resolved for you? Or the problem is still there?

[Vicky1405]

I'm now having 5g but whenever the phone gets heated it automatically switches to 4g.

[Samsung_OneUi]

No problem in my S22+. 5G is working great and voNR 5G is also available now. I dont think this is a hardware issue. Why dont you buy a new 5G jio sim and try again? Use and give priority to sim1 for internet.

[iamsupro]

New 5G sim? I have 2 sim, jio and BSNL. Both are on 5g and sim slot 1has Jio sim inserted

[Samsung_OneUi]

I mean i purchased a new jio sim with same number and my 5G problem solved.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

How to use 5g in Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support