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12-10-2025 08:36 PM in
Tablets"Dear Samsung Members, I am writing to express my disappointment as the transparency option has disappeared from my Samsung S9 FE+ even after multiple reports made over the past few weeks. This option is crucial for my studies and is very helpful for students. The lack of response to my previous requests has been disheartening. I urge the Samsung team to look into this matter urgently and provide a resolution, either by restoring the option or through a software update. Thank you for your time and attention."
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12-11-2025 09:04 AM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.
Kindly share the log file separately regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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2 weeks ago in
TabletsMessage:
To the Samsung Product Development Team,
I am writing this report to express my deep concern regarding the missing Window Transparency/Opacity feature on the Samsung Galaxy Tab S9 FE+. Despite multiple previous reports, this essential functionality has not been introduced or restored in the latest software updates.
As a dedicated user, I want to emphasize that the Opacity/Transparency toggle is not just a visual preference; it is a critical productivity tool for two major user groups:
Students: For taking notes while simultaneously viewing background reference material or video lectures in pop-up mode.
Business Professionals: For cross-referencing data across multiple overlapping windows and managing complex workflows efficiently.
The absence of this feature significantly hinders the multitasking capabilities of the Tab S9 FE+. For a device marketed toward productivity and creativity, the lack of such a basic One UI feature is highly disappointing and affects the daily work of many users.
I request the engineering team to treat this as a high-priority feedback and integrate a dedicated Transparency/Opacity slider for Pop-up view and Multi-window in the next firmware patch.
I hope Samsung values the feedback of its loyal users and takes immediate action to improve the user experience of this tablet.
Device Information:
Model: Samsung Galaxy Tab S9 FE+
Target Feature: Window Transparency / Pop-up Opacity Control
Regards,