syncing issue with samsung notes

[sairam96]

notes from my phone(s21ultra) are not syncing with tablet(s8 ultra)... notes app on my phone is fine ...i can continue from tablet... but  im unable to do that on my tablet... it is asking me to update my app... but there is no update showing...

version on my phone is 4.4.00.64

[sairam96]

Thanks... Guess I should wait for my s21 ultra to get an update for notes... But the way.. is ur phone running on one UI 5.0?

[mHappiee]

Nope
.
My Tab is on OneUi 3 and Mobile on OneUi 4.1

[sairam96]

Thanks

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support