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10-20-2020 04:56 PM (Last edited 11-13-2021 06:00 PM ) in
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10-23-2020 09:05 PM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned quick steps to resolve the hanging issue:-
1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).
2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.
After performing above steps if the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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10-26-2020 12:49 AM in
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11-05-2020 11:37 PM (Last edited 11-05-2020 11:41 PM ) in
TabletsSame problem
And samsung member app is not supported on galaxy tab a7
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11-23-2020 01:58 AM in
TabletsSame here. Please fix
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04-06-2021 05:55 AM in
TabletsPower mode, set to optomised.
Display, set to adaptive brightness.
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11-15-2020 07:56 PM in
TabletsSame problem here, problem still exists after hard reset. Same issue with Disney, Netflix and dutch Videoland.
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11-20-2020 08:01 AM in
Tabletssame problem.....very very disappointing 😕
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11-24-2020 10:23 PM in
TabletsBought purely for streamin. Youtube and netflix fine other apps . 10 all acces and 7 plus and foxtel go are unwatchable
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11-27-2020 10:33 AM in
Tablets