Original topic:

issues with m30

(Topic created on: 07-22-2020 06:32 PM)
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Rahuls463
Active Level 1
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Tablets
Hi my name is Rahul and I have a samsung m30. From today iteslf my phone suddenly stopped charging. I checked data cable and adapter however there is no prblm. Also, even if i disconnect my charger i still get the notification of charger connected and next second it says disconnected due to which my phone light is never off. Please help with any troubleshooting. It again start charging post restart.
11 Comments
cs_member9
Active Level 7
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Tablets
hello
I buy a new m 31 8 gb RAM & 128 gb rom mobile but it is not work properly. it don't support otg so I can not transfer my data to pendrive.i think this mobile is useless
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