Resolved! Solved

Original topic:

Wifi issue on my TAB A7(Wifi only) .

(Topic created on: 10-22-2021 10:44 AM)
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Aryanpro03
Active Level 2
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Tablets
I bought my Tab last month . I use my tab by connecting it to my phone's Hotspot (Realme 7) .  But the connection is never stable , It disconnects randomly and when I try to reconnect , it says "Authentication error  occurred" , even when the password is same . I went to service center yesterday , they reloaded the software  , the problem is still there , But this time wifi doesn't disconnect , instead it says "connected without internet" after random time . Didn't expect this from Samsung . 

Here are some settings which I have already tried , but toNO SUCCESS .

1) Automatic Date and time is on already . (As mentioned in some YouTube channels) .
2) I have tried resetting network settings . Even factory reset didn't help .
3) I have tried changing randomized MAC Address to Tablet MAC .
4) I have cleared cache partition , performed soft reset and forced reboot .
5) I have entered into Safe mode too , still same problem .
6) I have tried turning off "Google location accuracy" , as mentioned on some sites .
7) I have turned off "Put unused apps to sleep" , still no help .
8} I have already sent log files twice . So DEAR ADMINS , PLS DON'T TELL ME TO SEND IT AGAIN.
9) Smart Tutor technicians just cleared the data of wifi and hotspot app and told there's nothing wrong with the settings .

All the steps above fix the issue for a day or two , but thePROBLEM COMES BACK AND IS STILL HERE . There's no issue with my phone (Realme 7) , which gives Hotspot , as other devices in my home work fine with it .
I strongly feel it has something to do with the software . Please give me a fix or release a software update fixing it , as it hurts to see your new Tablet which has only wifi for internet connection in this condition . 

Date :- 22/10/21 PROBLEM STILL HERE .
Resolved!
69 Comments
Tablets
Okay
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Aryanpro03
Active Level 2
Tablets
Yesterday the service center updated my device software
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Tablets
Oh, okay does the problem persist?
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Aryanpro03
Active Level 2
Tablets
Yesterday I observed issue like "connected without internet"
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Solution
Tablets
Okay try resetting the network settings once and try using a wifi connection not mobile Hotspot
It should work
Sometimes I also have this issue with mobile Hotspot
It happens sometimes
Try with a wifi connection not mobile Hotspot
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Tablets
Try resetting the network settings once and try using a wifi connection not hotspot
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Aryanpro03
Active Level 2
Tablets
Do you connect your tab to a mobile's Hotspot or a wifi device?
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Tablets
I have the wifi model and mostly I use a wifi connection with it
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Aryanpro03
Active Level 2
Tablets
I think , its because of mobile Hotspot probably
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Solution
Tablets
Yes, it is
Try with a wifi though.
If it works fine then no problem it problem persists
Will Guide you
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