Resolved! Solved

Original topic:

Unlock screen issue.

(Topic created on: 11-18-2023 12:55 PM)
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Z0ltan_Chivai
Active Level 3
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Tablets
Does anyone know how to remove this check? I have already set screen sleep at 30 mins and yet this shoes up every 10-15 seconds. It happens when I'm playing games btw. How do I remove this?

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1 Solution


Accepted Solutions
Solution
Tablets
Open gaming hub/ game launcher app then tap on the three dots on the top right corner then top on game booster then you will see auto touch protection option as shown below change it to never or whatever you want. Enjoy gamingScreenshot_20231118_132140_Game Booster.jpg

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4 Comments
ShivGalaxyM34
Active Level 6
Tablets
Its due to accidental touch protection and also u are playing game...i guess that touch protection is active...u can disable it in game booster
Solution
Tablets
Open gaming hub/ game launcher app then tap on the three dots on the top right corner then top on game booster then you will see auto touch protection option as shown below change it to never or whatever you want. Enjoy gamingScreenshot_20231118_132140_Game Booster.jpg
Z0ltan_Chivai
Active Level 3
Tablets
Thank you both of you🙏
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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