Original topic:

Tab s8 plus lag spikes when using second screen

(Topic created on: 06-22-2022 11:37 AM)
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averagetabenjoyer
Active Level 1
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Tablets
When using my second screen feature with my windows computer, there's a constant lag spike every 3 second. Meaning it freezes for half a second every 3 second when using my tab as second display with second screen feature. I'm sure there's no issues with my PC as I've tested the second screen on other devices and there wasn't any lag spikes on them, it was just on my s8 plus.

idk where to post questions and stuff I hope this is the right place
5 Comments
CODM6567
Expert Level 5
Tablets
Bro that feature is not well optimized yet. You can go and post feedback regarding this

Just tap support-> feedback-> ask question and post your issue.

Resolution could take a very long time.
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Tablets
I did that but haven't got any response yet so I thought if anybody else has this issue. I get it that it's a new feature, but I haven't seen this issue in anyone else's device which I saw on youtube. Since it's a constant lag spike it's very annoying.
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CODM6567
Expert Level 5
Tablets
I am facing this issue sometimes on my tab S7. when I connect it to my hp laptop. It is brand new and have ryzen 5000 series processor so I don't think so this is the problem with my pc. It is the feature of tablet which is not well optimized
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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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cs_member8
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!

We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.

We request you to kindly share your contact details with the preferred date and time of calling

 

Phone number :

Preferred date of Calling:

Preferred time of calling:

 

Thank you for writing to us.

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