Original topic:

Galaxy Tab A8 wifi problem

(Topic created on: 06-30-2022 02:32 PM)
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DrDeepeshSharma
Beginner Level 2
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Tablets
Hey Guys Can anyone please help Me My Galaxy Tab A8 keeps disconnecting from my phone's hotspot And as it is only wifi so Iam unable to use the Internet Can someone please help me

Thanking you

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cs_member8
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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