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Beginner Level 2

on Samsung Galaxy Tab A10.1(2019)  with latest update dated 1st Sept 2020. While using any screen recorder when zoom classes are on, the screen recorder does not record audio. Mobizen recorder gives error ErrorCode603: Microphone in use by another app, where as on other phone of RedMI can record it, since Android 10 multiuse of microphone is allowed.  Samsung support is helpless, rather does have any knowledge on this issue. Also there is no stock screen recorder. please provide some updates to resolve the issue or stock screen recorder

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Beginner Level 3
Same problem on my Samsung galaxy M51.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


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Warm Regards,
Samsung Customer Support

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