Original topic:

Screen problem after 6.1 update in s6 lite tab

(Topic created on: 07-25-2024 11:06 AM)
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kaushik16
Active Level 1
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Tablets
S6 lite tab -After the latest update 6.1 the display is not working properly and there are several lines in the display.
The same issue has been earlier in s series smartphone.
The company should look into the matter.
3 Comments
goodthings
Expert Level 5
Tablets
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Tablets
Your's most welcome to here.
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cs_member10
Expert Level 5
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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