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Samsung Tab S9 FE+ Pen

(Topic created on: 09-14-2024 07:16 PM)
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Abdulrahman_Bakkour
Beginner Level 3
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Hello, 

 

My Pen is fully functional but stopped writing at a low pressure after it fell on the floor, it only writes if I apply extreme pressure on the pen which will damage the pen and screen. 

I had encountred the same problem before and it got solved by placing the Pen nib at a certain height in its specified place, but nfortunatley this method does not seem to be working this time, 

my question here is, how much of the nib should be visible in order for the pen to write smoothly without the need for the application of too much pressure on the pen, and is there any other way to fix this problem other than replacing the pen or the nib?

Thank you.  

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I understand your concern. The issue you're facing is likely related to the pen's nib alignment or damage from the fall. Here are some suggestions to help you resolve the problem:

1. *Nib visibility:* The ideal nib visibility varies depending on the pen model, but a general rule of thumb is to have about 1-2 mm (0.04-0.08 in) of the nib exposed. This allows for smooth writing without applying too much pressure.
2. *Nib alignment:* Ensure the nib is properly seated and aligned in its housing. Try adjusting the nib's position, as you mentioned earlier, to see if it improves the writing experience.
3. *Nib cleaning:* Clean the nib gently with a soft cloth and water to remove any debris or dried ink. This might help restore smooth writing.
4. *Nib replacement:* If the nib is damaged, consider replacing it. You can purchase a replacement nib from the manufacturer or a third-party supplier.
5. *Pen calibration:* Some pens have a calibration process to adjust the nib's sensitivity. Check your pen's manual or manufacturer's website for instructions.
6. *Pressure adjustment:* If your pen has an adjustable pressure setting, try increasing or decreasing the pressure to find the optimal setting for smooth writing.
7. *Professional repair:* If none of the above steps work, consider taking your pen to a professional repair service or the manufacturer's authorized service center for further assistance.

Before attempting any repairs, ensure you have the correct replacement parts and follow proper procedures to avoid damaging your pen further.

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If this answer yours problem.. Then pls accept it as a solution

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I understand your concern. The issue you're facing is likely related to the pen's nib alignment or damage from the fall. Here are some suggestions to help you resolve the problem:

1. *Nib visibility:* The ideal nib visibility varies depending on the pen model, but a general rule of thumb is to have about 1-2 mm (0.04-0.08 in) of the nib exposed. This allows for smooth writing without applying too much pressure.
2. *Nib alignment:* Ensure the nib is properly seated and aligned in its housing. Try adjusting the nib's position, as you mentioned earlier, to see if it improves the writing experience.
3. *Nib cleaning:* Clean the nib gently with a soft cloth and water to remove any debris or dried ink. This might help restore smooth writing.
4. *Nib replacement:* If the nib is damaged, consider replacing it. You can purchase a replacement nib from the manufacturer or a third-party supplier.
5. *Pen calibration:* Some pens have a calibration process to adjust the nib's sensitivity. Check your pen's manual or manufacturer's website for instructions.
6. *Pressure adjustment:* If your pen has an adjustable pressure setting, try increasing or decreasing the pressure to find the optimal setting for smooth writing.
7. *Professional repair:* If none of the above steps work, consider taking your pen to a professional repair service or the manufacturer's authorized service center for further assistance.

Before attempting any repairs, ensure you have the correct replacement parts and follow proper procedures to avoid damaging your pen further.

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If this answer yours problem.. Then pls accept it as a solution
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Tablets

It seems to be working when 2mm of the nib is showing, might need some minor adjustments but it is working better than before. 

Thanks for the help.

 

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You are most welcome 🙏 🙏
cs_member10
Expert Level 5
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue has already been resolved. If you are facing an issue again, kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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