Original topic:

Samsung S9 tab series scroll issue

(Topic created on: 09-04-2024 08:45 PM)
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Galaxy_Falcon
Active Level 4
Options
Tablets
I have notied some display related issues on Samsung Galaxy S9 tab
1. Display jittering ( Lower half, landscape orientation) also noticed this coincidence with 1%drop in battery level.
2. While scrolling screen stuck like effect (attached a video plz watch)
3. Lower bezel of tablet gets hot while screen is on. (Landscape orientation).

Are you facing any of these issues?
Post your comments.


P.s This video is an example, dont mind the content.
1 Comment
cs_member10
Expert Level 5
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support