Original topic:

Samsung Galaxy Tab S8 Plus - bugs in One Ui 6.0

(Topic created on: 01-02-2024 10:57 AM)
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Saran61431
Active Level 1
Options
Tablets
After the upgrade to One Ui 6.0, noticed 2 bugs in Tab S8+.

1. Double tap lock is not working in dex mode.

2. Virtual keyboard randomly popping up when the physical keyboard is attached. (Even though the Virtucal keyboard is set to OFF) - appears in noth tab UI & Dex UI. - this is very annoying!

@samsung, Please fix them.


2 Comments
cs_member10
Expert Level 5
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please report the problems you are facing in your Samsung smartphone with a fresh log file which is in the form of a pdf file/jpg format. And also share a short video clip or 4 to 5 photos along with a pdf file, before and after the issue occurred, for better understanding.

Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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Saran61431
Active Level 1
Tablets
Sure. Will do.
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