Original topic:

Air command translate BUG

(Topic created on: 12-04-2022 05:37 PM)
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magyark
Beginner Level 2
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Hello Guys!

I just updated my galaxy tab s7, and I have a problem with the air command translation feautre.
Now the translation air command changed its colour from blue to purple...and has a bug.

When I start the air command and try to write a note, the things that I write only shows up with a big latency, after I dont touch the screen with the pen.
If I open the samsung notes in pop up view, the bug disappears as long as I use it in pop up view. If I try to use in in split screen it still makes the bug.

Tried everything, restart, air command settings, updates, etc. but nothing helped me with the bug.

Could you please help me with this?

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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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