Original topic:

S6 Lite Spen issues

(Topic created on: 12-27-2020 02:15 PM)
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Davidraj07
Beginner Level 2
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Tablets
Bought a S6 lite recently.  From Day 1 facing issues with the S pen. It writes/operates without even touching the screen. Called Samsung support, did a factory reset as they asked to do so. But the problem continued. Carried it to a Samsung Service center, they did the same thing. Problem continued. Now comes the funny part, Samsung service center says it is designed to operate in such a way. They were trying to explain the air drop/view feature. Come on Samsung, not all are illiterates.Horrible service.

My Spen is basically unusable and Samsung has given me horrible service. And this is going to be my last Samsung Purchase.
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13 Comments
Ayan2002
Active Level 6
Tablets
bro spen is work without touching .
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Anikroyale
Expert Level 5
Tablets
It depends on what you do, S Pen is designed to do stuff withoit touching the screen also, but if it is doing things which require touching the screen without touching it, then something is wrong. What exactly is it doing without touching that it should not do?
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Davidraj07
Beginner Level 2
Tablets
it writes without touching the screen. don't think that is a part of the design
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Anikroyale
Expert Level 5
Tablets
Can you make a video of it doing the same so that we can evaluate it better?
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SCsamcom
Active Level 6
Tablets
that's surprising, suggest check settings>advanced features>s pen : If the problem continues, at the end of the page : contact us > remote support, Samsung team will access your Tab and show them the problem, see if they can sort out.
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Davidraj07
Beginner Level 2
Tablets
Screenshot of a writing sample

Screenshot_20201227-145221_Samsung Notes_85.jpg

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Suyo
Active Level 7
Tablets
strange.. I've been using the same, never faced this issue. did you try using a different stylus (from a note or another tablet) on the screen and see if you're still facing the issue ?
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Davidraj07
Beginner Level 2
Tablets
haven't tried. will be trying soon. the tablet otherwise is working fine. should be a faulty s pen
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Suyo
Active Level 7
Tablets
not sure, it shouldn't be writing anything without the physical contact. it could be a software issue.. good luck
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