Hey, my galaxy tab s9 fe plus's s-pen's has worn out due to normal usage. It is still under warranty. Can I get a replacement? And can I tip replacement, if yes how?
You can get a replacement for your worn-out S-Pen since your Galaxy Tab S9 FE Plus is still under warranty. To do so, follow these steps:
- *Contact Samsung Support*: Reach out to Samsung's customer support directly to report the issue and inquire about the replacement process. You can visit their official website or call their support hotline.
- *Visit a Samsung Authorized Service Center*: Take your device to a Samsung authorized service center for a professional assessment and replacement. Ensure you have your warranty documents and proof of purchase handy.
- *Provide Proof of Purchase and Warranty*: Be prepared to provide proof of purchase and warranty documents to facilitate the replacement process.
As for tipping for the replacement, it's not required or expected. Samsung's warranty service is designed to provide support for defective or worn-out parts, including the S-Pen, without additional costs.
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As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically. They will guide you about the replacement process according the Samsung Guidelines.
