Resolved! Solved

Original topic:

One UI 7 Major bug

(Topic created on: 05-01-2025 09:15 PM)
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MK-79
Beginner Level 3
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Tablets
Edit: after a few hours there was an update of galaxy keyboard and after updating issue resolved. It was app based issue not OS level maybe.

There's something wrong with ONE UI 7 ON TAB S9, the stylus writing input seems to be downgraded massively. Itcan't even recognises same handwriting that went fluently on 6.1 . I mean ok it good to have new visuals but at the cost of basic tab funtunality degradation! 

What wrong with samsung nowadays😕 . I was considering next upgrade to s10 series , now I'm thinking getting ipad instead. 


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goodthings
Expert Level 5
Tablets
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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7 Comments
Solution
goodthings
Expert Level 5
Tablets
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Tablets
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

ShlokThakur
Active Level 5
Tablets
Should I upgrade to One UI 7 or wait for bug fixes?
Bhisĥma
Active Level 1
Tablets
I think wait
roshan_50
Active Level 2
Tablets
Is there any Animation control or change option like in mobile with one ui 7 having in (Home setting)
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MK-79
Beginner Level 3
Tablets
Yes but "DIY Home screen " is yet to come
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