Original topic:

Negligence of customer service

(Topic created on: 10-31-2023 06:48 PM)
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swastik2201
Active Level 3
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Tablets
Hey samsung...
I've bought tab s6 lite at the month of May 2023 and received a damage s-pen tip. I tried contacting the customer care for replacement many times till date but ain't getting any response nor any solution. Give a spen replacement or some other solution.
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2 Comments
Samsung_OneUi
Expert Level 5
Tablets
Go to samsung care and tell them you will go to consumer court.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you share the contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support

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