Original topic:

My tablet becomes slow when put on charging

(Topic created on: 05-27-2025 03:41 PM)
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jagjit98456
Beginner Level 2
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Tablets
My tablet becomes slow when put on charging, when I remove charging cable it becomes normal. I am using galaxy tab s10 fe.
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jagjit98456
Beginner Level 2
Tablets
How to fix
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Tablets
Issue: Tablet slows down only during charging
✔ Device: Galaxy Tab S10 FE

🔧 Quick Fix:

1. Use original charger — 3rd-party ones may cause power management issues.

2. Turn off “Battery protection” (if enabled):
Settings > Battery > More battery settings

3. Disable “Optimized charging” (if visible).

4. Avoid heavy use during charge — try charging in Airplane Mode to test.

5. Wipe cache partition (no data loss):

Power off → Press Power + Volume Up → Select Wipe cache partition

6. Update software & apps — lag may be a bug.

If still slow, let me know if it's happening on a specific app or the whole UI.
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Tablets
If you liked My Suggestion then click on three dots (⋮) on my comment and select "Accept Solution" 😊.
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SatsangiDevan
Active Level 8
Tablets
Try wipe cache partition
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Tablets
Seems more like a safety feature added to not overheat the battery while it's being charged and you using it simultaneously.
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cs_member10
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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