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03-12-2024 11:23 PM in
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03-12-2024 11:57 PM in
TabletsBy default standard limit.
But user can modify to 2,3,4,6,10 apps running in background.
First enable developer option...
Scroll down and find background app limit option.
Set it to standard.
Tell me if it works or not.
Thank you 10wish22
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03-12-2024 11:57 PM in
TabletsIt still does the same
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03-13-2024 12:07 AM in
TabletsTake backup into pendrive...
Remove sdcard, pen drive..
Logout from all user account like face, insta, whatsapp, chat, browser logins..
Finally remove secure pass, lock, pattern and also remove all user accounts.
Then factory reset the device.
Then login to Google account.
Let device boot completely then wait for 2 hours then use smart switch to restore from pendrive.
Blah blah blah..etc :)
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03-13-2024 12:08 AM in
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03-13-2024 07:38 AM in
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03-13-2024 09:51 AM in
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03-13-2024 08:35 AM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps you no longer use, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Note: kindly contact the particular application helpline once, to make sure there is no issue from their end.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support