Original topic:

Issues with minimized apps restarting

(Topic created on: 03-12-2024 11:23 PM)
130 Views
Tanvish22
Active Level 1
Options
Tablets
After updating to One UI 6 on my Galaxy Tab A8
Apps are restarting if I minimise them even for few seconds
Is the background limit decreased?
I can't even view messages for OTP without the main app restarting before I came back
0 Likes
7 Comments
Mayur000
Active Level 6
Tablets
Ohh, you know exact problem.

By default standard limit.

But user can modify to 2,3,4,6,10 apps running in background.

First enable developer option...

Scroll down and find background app limit option.

Set it to standard.

Tell me if it works or not.

Thank you 10wish22
0 Likes
Tanvish22
Active Level 1
Tablets
I already tried, it didn't really change
It still does the same
0 Likes
Mayur000
Active Level 6
Tablets
One last way is use smart switch app to backup apps and data...

Take backup into pendrive...

Remove sdcard, pen drive..

Logout from all user account like face, insta, whatsapp, chat, browser logins..

Finally remove secure pass, lock, pattern and also remove all user accounts.


Then factory reset the device.

Then login to Google account.

Let device boot completely then wait for 2 hours then use smart switch to restore from pendrive.

Blah blah blah..etc :)
0 Likes
Tanvish22
Active Level 1
Tablets
I was gonna reset, just came here to check if anyone else's facing the same issue lmao
0 Likes
mHappiee
Expert Level 5
Tablets
Ooo ... OneUi 6 aired for TabA8 ?
0 Likes
Tanvish22
Active Level 1
Tablets
Yeah few days ago
0 Likes
cs_member10
Expert Level 5
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps you no longer use, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Note: kindly contact the particular application helpline once, to make sure there is no issue from their end.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes