Original topic:

Imei number not activated

(Topic created on: 06-01-2021 02:01 PM)
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PrinceSpencer
Beginner Level 2
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Tablets
I have purchased samsung S7 tab at doha, Qatar Airport at samsung store. When I reached India,
 1) they customer care says I cannot avail any offers since purchased outside India. 
 2) they say I cannot get warranty of product also.
 
 Is this true
6 Comments
ARJUNB
Expert Level 3
Tablets
Ah since u bought it at the airport. Well sorry to say this that first u have to use there sim, then india sim and everything will be good.
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ARJUNB
Expert Level 3
Tablets
Yes very true u are not eligible to get warranty on a product purchased outside India.
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ARJUNB
Expert Level 3
Tablets
By any chance do u have a saudi sim of that country with u.
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Tablets
Yes, it is true you are wont be eligible to get warrantly of products purchased out of India.
If u find this helpful kindly click on the three dots and click accept as solution.
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PrinceSpencer
Beginner Level 2
Tablets
Check this IMG-20210601-WA0001_583.jpg
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cs-member13
Expert Level 4
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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