Has anyone have a problem to update his tab s9 from one ui 5.1.1 to one ui 6?

[Oahalhamad]

I have this problem and can't solve it I need your help if you know how to solve it please.

[Oahalhamad]

Here is a pic

[Oahalhamad]

Please help I'm stuck!

[ay2009mn]

تأخر بتحديث هذه الاجهزة وليست مشكلة عدد كبير منها لم يتم تحديثه للآن ونفس الشيء معي بانتظار التحديث

[Oahalhamad]

شكرا

[Samsung_specialist]

Kindly update through Smart Switch app through the link below where you can find the steps.https://www.samsung.com/ae/support/mobile-devices/how-to-update-software-using-smart-switch/ Otherwise, you should visit the service center. https://www.samsung.com/ae/support/service-center/

[Oahalhamad]

Thanks

[Kalhashmi]

Did this resolve your issue? I am not getting an update on smart switch

[Oahalhamad]

its not solved yet but hopfully Samsung sends me an update soon.

[Kalhashmi]

I am thinking of returning the device because it is frustrating not getting the update