I have been using Tab S8+ for more than 1.5 years now and have never experienced any issues, but suddenly without any significant incident my touch screen has stopped responding to my touch. Although the touchscreen is unresponsive, I am able to use my S-Pen as usual. I have tried all the tried and tested methods from ages like, restarting the device, resetting my settings, powering my device insafe mode, turning on the touch senstivity without any screen protector, cleaning my screen for any residue, updating my device to the latest releases, etc. This issue has created a huge block in my workflow and regular life. Has this been observed by any more people? If yes, do you have a solution to fix it? If not, could anyone suggest me the best course of action?
As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
