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09-01-2024 06:04 AM in
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09-01-2024 11:40 AM in
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09-01-2024 02:24 PM in
TabletsGalaxy A9+ has a huge 7040 MAH battery & doesn't support 45W charging speed. It only supports 15W, and that's why it takes so long to fully charge.
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09-03-2024 01:53 PM in
TabletsWe sincerely apologize for any inconvenience this may have caused following the recent OS update. To enable the fast-charge or fast wireless charge feature for Galaxy mobile devices, please follow the steps below:
1. Go to Settings > Device Care.
2. Tap on the Battery icon.
3. Tap the Charging menu.
4. Select one of the charging modes below, based on the type of authorized fast charger you have:
- Fast charging: Enable this mode if you are using the Adaptive fast wired charger.
- Super fast charging: Enable this mode if you are using a wired Super fast charger.
- Fast wireless charging: Enable this mode if you are using a fast wireless charging pad.
To enable any one of the charging modes, simply tap the switch to the right side.
You are unable to use the fast charging feature or the super fast charging feature when you charge the battery using a standard battery charger. To use the fast charging feature, you must use a wired battery charger that supports Adaptive fast charging. To use the super fast charging feature, you must use a wired USB PD (Power Delivery) charger that supports super fast charging.
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10-12-2024 08:50 AM in
TabletsSame issue and same fix as aimoo reply below. Need to toggle fast charge off and on before it can charge at 9v instead of 5v. Running latest software update. How do we escalate to support?
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09-18-2024 05:43 AM in
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10-12-2024 08:49 AM in
TabletsSame issue and same fix.
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10-12-2024 09:52 AM in
TabletsIf you had a cover on your taplet , try to remove it
