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10-05-2024 10:46 PM in
Tablets
Hi Samsung Support,
I recently lost my S-Pen after placing it on a table, and now I can't find it. Could you guide me on how to locate or replace it? Your help would be greatly appreciated.
Thank you!
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10-06-2024 01:03 AM in
TabletsOpen the Samsung SmartThings app on your phone.Tap on Device at the bottom and select the registered S Pen Pro.Tap on Find device and you will see a map showing the location of your S Pen Pro.
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4 weeks ago in
TabletsKindly check the below:
Also,
The S Pen Pro must be powered on in order to be found.
You can also enable the Encrypt offline location feature if you want your device to be found by only you.
Use SmartThings Find
When one of your Samsung devices, like your S Pen Pro, goes missing, you can use SmartThings Find to locate it quickly and easily.
Step 1. Go to the SmartThings app > Life tab > Find card.
Step 2. Swipe left (if necessary) and tap the S Pen Pro card. Then, tap Refresh to update your S Pen Pro’s location on the map.
Step 3. Tap More, and then tap Navigate to view how to get from your location to your S Pen Pro’s location.
Caution: If you believe your device has been stolen, do not go to the location on the map. Contact the authorities instead.