Original topic:

GPS not working on Tab S9 FE+

(Topic created on: 11-03-2023 06:07 PM)
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Suhasinip
Active Level 4
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Tablets

Google maps not showing my location on tab s9 fe+. Blue dot on the app doesn't appear on the maps. I have updated the app. Cleared cache. It works on my phone A70 but does not work on the tab. Location is also not working for weather app. Cannot manually enter any location on the weather app. Samsung find my device is also unable to fetch location. I have reset all settings. Still not working. Is anyone else facing the same issue?

3 Comments
cs_member10
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Suhasinip
Active Level 4
Tablets
Have shared the log file but haven't got a solution
erusoi
Active Level 1
Tablets

I have same problem. Location from satellites (GPS) doesn't work.