Original topic:

Fingerprint sensor stopped working

(Topic created on: 3 weeks ago)
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Members_G4JCVDj
Active Level 1
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Tablets

samsung fingerprint sensor not working after update on my tab9+ 5g.

Tried everything, including restart, reenterring fingerprints,...

Nothing works.

It's terrible!!!!

Help???!!!

3 Comments
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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munnas73
Beginner Level 2
Tablets
M13 Samsung 💵 fingerprints not working
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