We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
● Method 1: Enable Wi-Fi calling feature via settings: Navigate to apps screen and tap on Settings >> Tap on Connections >> Tap on Wi-Fi Calling >> Turn on Wi-Fi Calling >> Wi-Fi Calling feature has been turned on.
● Method 2:Enable Wi-Fi calling feature via Notification panel: Swipe down on home screen to open notification panel >> Tap on Wi-Fi Calling to enable >> Wi-Fi Calling has been enabled.
● Method 3: Enable Wi-Fi calling feature via Phone App: From the home screen tap on Phone >> Tap on Menu >> Tap on Settings >> Turn on Wi-Fi Calling >> Wi-Fi Calling feature has been turned on.
