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02-27-2024 11:06 PM in
Tablets
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02-28-2024 10:57 AM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
As per your issue, we request you to please report the problems with a log file also elaborate on your concern in detail. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support

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02-28-2024 11:08 AM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
We want to inform you that as such there is no particular information regarding your device. If your device is eligible for One UI 6.1 then you will be notified kindly stay tuned.
Warm Regards,
Samsung Customer Support
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02-28-2024 08:24 PM in
Tablets