Resolved! Solved

Original topic:

Did anyone received Android 11 in Tab s5e wifi variant.

(Topic created on: 06-08-2021 07:16 PM)
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Diya22
Active Level 9
Options
Tablets
The customer support is telling that it is released on 3rd June and it is already installed in my Tab. But I haven't got that update and I also checked it manually. NO updates available. 
If anyone received then plzz tell. 😅
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Š
Expert Level 5
Tablets
It should be via Smart switch.
Wait some days. Sometimes ota get delayed.

Tell them update is not getting via OTa.
Diya22
Active Level 9
Tablets
Ok
Abhishek13892
Expert Level 2
Tablets
You can use Laptop/PC for update and for that you need to download smart switch for mobile as well as pc. I am giving you link by which you download smart switch app.

For Mobile

https://play.google.com/store/apps/details?id=com.sec.android.easyMover

For Laptop/PC

https://www.samsung.com/in/support/smart-switch/

1- you phone should connect with pc/laptop via Usb cable
2- you pc/laptop has separate internet connection not with phone whom you are updating
3- By opening the smart switch app in pc/laptop will show your mobile phone, there below that you can see if update available for your phone
4- If available, you can download and install

Accept me as solution by clicking on 3 dots on my comment if I have given you right solution 🙏🙏🙏
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Solution
Š
Expert Level 5
Tablets
Looks like they doing extra testing for ota. Wait some time.clipboard_image_1623159942319_1623159942319.jpg
Diya22
Active Level 9
Tablets
Glad u asked
samFansi
Expert Level 1
Tablets
Nope
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adi1990vyas
Active Level 6
Tablets
Still waiting
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adi1990vyas
Active Level 6
Tablets
Have started downloading from smart switch
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Diya22
Active Level 9
Tablets
What is the size on smart switch
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adi1990vyas
Active Level 6
Tablets
Doesn't say that actually.. its been 2.5 hours and still shows 57%. I am at 60 Mbps fiber connection
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