Original topic:

Dear

(Topic created on: 03-22-2025 09:40 AM)
66 Views
VSR69
Active Level 1
Options
Tablets
I am unable to activate galaxy tablet 10.1 Model GT-=P7500. Processing failed message repeated displayed inspite of using samsung account. Can any one please provide a solution to this problem.
Regards
Sridhar
2 Comments
Fedron
Expert Level 5
Tablets
Hello Dear Sridhar,
Since your Galaxy Tab 10.1 (GT-P7500) is an older device, activation issues may be due to outdated firmware or server compatibility. Try these solutions:

1. Check Internet Connection – Ensure you're connected to a stable Wi-Fi network.

2. Use a Different Samsung Account – Try logging in with another Samsung account.

3. Clear Cache & Data – Go to Settings > Apps > Samsung Account > Storage > Clear Cache & Clear Data.

4. Manually Update Software – If possible, update via Settings > About Tablet > Software Update.

5. Factory Reset – As a last resort, reset the device:

Power off the tablet.

Press & hold Power + Volume Up until the Samsung logo appears.

Use volume buttons to navigate to Wipe data/factory reset, then confirm with the Power button.

If the issue persists, the Samsung activation server may no longer support this model, so using the tablet without a Samsung account might be the only workaround.
0 Likes
VSR69
Active Level 1
Tablets
Dear Fedron

Thanks for your immediate response. Good Day.

After some repairs I reset the tablet to factory status. Inspite of applying all suitable methods the tablet is not activating any account viz. Google account or Samsung account. But the tablet works fine. I am at cross roads to activate the tablet.

Is there any method I can use through desktop win 10 to activate the tablet. Through the instrument no forward update available. What us the other method i can use to update the firmware.

Please en first your valuable suggestion.

Regards
Sridhar
0 Likes