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10-01-2024 12:20 PM in
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10-01-2024
09:33 PM
(Last edited
10-02-2024
01:43 PM
by
cs_member10
) in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Restart the device: Press the power and volume down keys simultaneously for a few seconds.
Circle to Search with Google is supported on all applications: Circle to Search with Google does not work in apps that prohibit screen capture because of security or copyright issues (For example, Netflix/some financial apps)
We have identified that on the Google account under the minimum age requirements of their country, these features are not officially supported by Google’s policy. Currently, Google is under discussion for the supporting in the future.
If you try to use those features, please use another Google account that is registered to an individual who has reached their country’s minimum requirements.
* Circle to Search : touching and holding the Home button to go.
* Discover ① Google app > Discover tab on the left bottom.
② Pinch out on the Home screen > swipe left to go or set to use the Google Discover
Generative wallpaper(AI wallpaper): Settings > Wallpaper and style > Change wallpapers > Creative > Generative > Select category and item(bold text) to change > tap Generate.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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10-01-2024 09:39 PM in
Tablets