Original topic:

Chrome issue

(Topic created on: 12-05-2023 04:46 PM)
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irajkrupa
Active Level 2
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Hello, my name is Rashmika and I work for Rajkrupa Metal Industries. Any suggestions for speeding up my chrome and reducing storage?

 

2 Comments
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps:

Check app Cache: Settings> Device care> Storage> Clean now.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

Clear cache memory of a particular application: Settings> Apps> Now pick the app that you like to clear off the cache memory> Storage> Clear Cache.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Keep your apps updated: Developers often release updates to improve their app's performance and compatibility. It is highly recommended to keep the apps on your device up to date.

Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

Play Store apps: Open the Play Store, tap, and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps or tap Update All to install all available updates.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Dabhi2002
Active Level 3
Tablets
Put the apps on sleep mode and deep sleep mode which you don't use and optimize in device care section at some particular time interval.
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