Original topic:

Call and Text on other devices not working on my Tab S10+

(Topic created on: a week ago)
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RotBolt
Active Level 5
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Tablets
I have tried the following but after one or two calls, the service does not work. I have to keep turn it on and off again

1. Tried rebooting both phone and tablet
2. Tried reseting all settings on tablet and phone
3. Tried signing out and signing in again on tablet and phone
4. Tried clear cache on both phone and tablet


Nothing seems to work

I have phone S25 ultra and tablet is Tab S10+


8 Comments
goodthings
Expert Level 5
Tablets
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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RotBolt
Active Level 5
Tablets
I am sorry but it does not help
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goodthings
Expert Level 5
Tablets
You're welcome to here.
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cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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RotBolt
Active Level 5
Tablets
I have tried the factory reset as well. After 1 day of call working, it again stopped working and I had to turn the feature off and on again.
This is not expected from flagship tablet. Its been hardly 1 month that I have purchased this tablet.
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fiercelieutenant
Beginner Level 3
Tablets
completely agrees with you. I migrated from apple to Samsung ecosystem and really regretting the switch when such basic functions doesnt work.
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fiercelieutenant
Beginner Level 3
Tablets
Hey I'm facing the same issue. Did you get any resolution?
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RotBolt
Active Level 5
Tablets
I have created routines to turn off and turn on the Call and Text on other devices on every 12 hour window and Wifi disconnect and connect


On tablet its only Wifi connect and daily every 12 hour

With this atleast I do not have to manually turn on and off again. This is a workaround at its best

Samsung team asked for more logs, if they give me some answers I will update. Atleast this time they are asking for more logs. For galaxy watch ultra my watch read wrong blood pressure reading. It was 99/71 and monitor gave 121/81 and samsung team saying its within error margin range...


Atleast call and text team asking for more detailed logs, so I am hoping they give some better answers but until then I am using routines to automate turn On and Off1754630412661.jpg1754630420224.jpg