Original topic:

Battery Estimation time shows 1hour even after battery level 100%

(Topic created on: 06-30-2021 12:27 AM)
1328 Views
svrb
Active Level 1
Options
Tablets

Hi Everyone, 

I have kept charging for my new galaxy Tab A7 (purchaseed on June 2021) with original charger which is provided along with device. Issue is battery level is showing 100% and estimation time for charge showing "around 1 hours to charge full (Pic attached)" even after battery level is 100%. I have done reset and device updated as well. Even i have checked in safe mode. 

I went to service center as suggested by samsung support after raising complaint ticket. Problem unable to solve by samsung service center professionals. 

Problem not solved. I think i have received defect. Please do needful


Thanks


Regards 

Ramesh


image


18 Comments
Bsan
Active Level 6
Tablets
Is this only percentage display issue?

How much time actual backup you get?
0 Likes
svrb
Active Level 1
Tablets
Yes i don't know exactly when it get full charge because of issue and backup is based on usage.
0 Likes
Bsan
Active Level 6
Tablets
How much hours do battery lasts for your usage?
0 Likes
svrb
Active Level 1
Tablets
Its drains 10% for 1 hour while watching videos approximately. Its depends on usage like watching videos, browsing etc
0 Likes
Bsan
Active Level 6
Tablets
Is it A lite?
0 Likes
svrb
Active Level 1
Tablets
No. Its galaxy tab a7
0 Likes
Bsan
Active Level 6
Tablets
Tab A7 lite has 5100 Mah battery. It lasts for full day. Will check for A...
Tablets
Bro my galaxy tab a 8.0 2017 has 5000mah it last for one day
0 Likes
svrb
Active Level 1
Tablets
Will all other tabs are showing estimation time even after 100% charged - see attachment
0 Likes