Original topic:

secure folder

(Topic created on: 09-24-2017 12:39 AM)
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inji
Beginner Level 2
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Secure Folder
secure folder is not working you can see the error message in attachment b9cfceb3-a04b-48ca-93fe-42274d87de23.jpg
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6 Comments
lunaticfiend
Active Level 8
Secure Folder
You seem to have somehow tripped Knox. Have you tried flashing custom firmware or rooted your phone?
inji
Beginner Level 2
Secure Folder
yes i tried to rooted my device
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lunaticfiend
Active Level 8
Secure Folder
So that explains it all. You have tripped Knox and you won't be able to use Knox applications again, also your phone's warranty is void now
Secure Folder
restart ur phone it will work fine my j5 shown like this after restart it will work fine
admin_
Expert Level 5
Secure Folder
We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/
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inji
Beginner Level 2
Secure Folder
i visited service center and they told me that will have to change motherboard and cost will something around 7000
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