secure folder, Samsung pass, Samsung health not working

[HussainArif]

I've rooted my device Samsung note 10 Plus (SM-N975F) for some testing without knowing its impact and now reverted it on its original Firwamre but now these apps are not working, I've read some articles that there is some issue with Knox but suggest me how I can solve this issue on my newly purchased device.

Kindly note: There is no service center in Pakistan for Samsung.

[skykum]

For some testing u should use other secondary device not primary

[VedhaKumar]

What is the Model

[HussainArif]

Samsung note 10 Plus (SM-N975F)

[VedhaKumar]

Reset the device may be this can solve your problem

[IcyJay30]

Knox tripped, only motherboard replacement will solve this

[HussainArif]

Any other Easy solution? 

[IcyJay30]

I don't think so...
Follow this to make sure its really tripped
And warranty is gone too
https://m.youtube.com/watch?v=6ZsRMmkiFHU

[Sid_Karna]

How did you manage to root a phone with knox? Anyways the knox security is messed up and you can no longer use it's features. 👍

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support