Original topic:

Unable to share images,audio files into secure folder

(Topic created on: 10-25-2025 03:56 PM)
528 Views
vineeld
Active Level 4
Options
Secure Folder
After one ui 8 update iam unable to share my photos,videos,audio files with secure folder.If i want to copy an image from my phone to secure folder,there is no optio to share or copy with secure folder.i double checked all secure folder settings.i didnt get solution.and previously when i leave secure folder it automaticall locks when i leave but secure folder locks if i turn off screen or some time later.frustrating.please help me with thid

image
If i want to copy or share images in to secure tgere is no option to move or select data in to secure folder


7 Comments
suserfor15yr
Active Level 6
Secure Folder
Use three dots and you got option as move to secure folder ( what name you saved as) . Mine is secure. And you can't copy or share you can only move the file and image , etc.1761386986901.jpg
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vineeld
Active Level 4
Secure Folder
I dont have an option like.1761387507303.jpg
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Realsammu_uzz
Active Level 6
Secure Folder
First you have on this option then it will show in 3 dots
0 Likes
suserfor15yr
Active Level 6
Secure Folder
Try to force restart your phone and if any update shows download it then open secure folder then try if still doesn't work then factory reset your phone .
0 Likes
DibakarBob
Active Level 3
Secure Folder
I am also facing this issue
calaway
Active Level 10
Secure Folder
Turn on the option allow background activity inside secure folder settings..after that u will find that option to share
0 Likes
goodthings
Expert Level 5
Secure Folder
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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