Secure folder is locked why?

[22shubham]

If show that because of unauthorised software secure is locked.

I tried all thingh safe mode, clearing cache from recovery and i found no unauthorised software that i installed.

I need access the files inside it. Only option it showing is uninstall or contact admin Help or any suggestions what should i do?

[Abhishek_Singh]

You have tripped your Knox either by trying to root or going back to an older build or by any other way.

If it's like that, I don't think there is any solution to make Knox work again.

[22shubham]

I not done anything never tired to root or anything.

[Abhishek_Singh]

Try visiting service center and elaborate the issue to them. Might they could help.

[Abhishek_Singh]

See mine shows 0x0

[22shubham]

Can this happen because device is old?

[Abhishek_Singh]

No bro, it has nothing to do with the tenure of the device.

[Sarvesh01]

Knox tripped. Try visiting service centre bro. No other solns