Original topic:

Secure folder does not work with Upi or banking apps

(Topic created on: 04-12-2024 09:37 AM)
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Members_GfCgkge
Beginner Level 2
Options
Secure Folder

Why the samsung secure folder is now unable verify UPI apps via sms send for otp verification? This issue started with Android 14 upgrade.  This issue was not there earlier,. These apps now works outside secure folder, but inside they fail to send sms for otp verification. Is samsung is not capable to upgrade properly with Android and We must stop buying Samsung mobiles?

7 Comments
nathyogi
Beginner Level 3
Secure Folder
Now it working with 6.1 update
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cs_member10
Moderator
Moderator
Options
Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the UPI apps are not working in a secure folder as this is the concept in the new update. You have to use the UPI apps outside of the Secure Folder. However, we are taking your valuable feedback regarding this.

Warm Regards,
Samsung Customer Support

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willy67
Beginner Level 2
Secure Folder
Then we have to use other mobile to .what's the need of secure folder ?
Sabir1704
Active Level 1
Secure Folder
Right
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avrilchan
Active Level 1
Secure Folder

Ridiculous reply. Instead you can accept you messed up and try to provide a fix ASAP.

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Members_2bXTEyY
Beginner Level 3
Secure Folder

This is just pathetic.. Coz of you now I will have to carry two mobiles for using 2 phone and 2 paytm at once.. I was much better off with my xiaomi/poco phone in which I could create dual app of any UPI app and need not to carry another device as single device would work.. Is Samsung not even able to compete Xiaomi.. 

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sam5050
Beginner Level 3
Secure Folder

Yes, Samsung old android version were better, which were have secure folder supports banking apps.

A25 may be in other new models and updated android version not have secure folder to support banking apps. 

 

Samsung has to sort out this issue

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