Original topic:

Problems with Secure Folder in One UI 8

(Topic created on: 10-15-2025 01:07 PM)
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aditya123y
Active Level 3
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Secure Folder
So, there are majorly 2 problems which I have noticed. 
1. There is no option for Secufe Folder to lock every time I close it and switch to normal.
2. Whenever I authenticate to open Secure Folder, the blue screen vanishes and it shows me my normal home screen for 2-3s and then it opens the Secure Folder. 

Both of these issues are very annoying, kindly consider this.

My device: A35 5G
3 Comments
cs_member10
Moderator
Moderator
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Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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1GalaxyFan
Active Level 3
Secure Folder
See these are the secure folder apps which still shows in recent tabs and why u guys remove instant lock feature when we exit from secure folder

There is no security and privacy remains in secure folder1760622273526.jpg
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1GalaxyFan
Active Level 3
Secure Folder
Fix this in current one ui 8 asap
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