Original topic:

Pictures disappear after sending to secure folder through gallery

(Topic created on: 04-20-2021 09:41 PM)
39412 Views
Nplaz
Active Level 1
Options
Secure Folder

 

I'm using a S10, with the default gallery app. When i use the more options and "send to secure folder"  it goes through the process, says complete but nothing is in the secure folder. the picture also can't be found anywhere else that i know of. Please help me figure out where they keep going. 

Secure Folder
Bro,you have to add gallery first>click on + sign inside secure folder>scroll down and add gallery in secure folder
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Nplaz
Active Level 1
Secure Folder

It's already been added, you can see it in the video. I can add photos through the secure folder app, but if done through gallery they just **bleep**.

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osayd
Beginner Level 3
Secure Folder

i have the same issue here .. s20+ ... still not fixed??

 

osayd
Beginner Level 3
Secure Folder

i found a solution .. i uninstalled the secure folder and reinstalled it ... and found all the files back 

worked for me hope it works for u

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Adawood7
Beginner Level 2
Secure Folder

How did you uninstall the secure folder ? 

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Hideyour
Beginner Level 2
Secure Folder

How can I do this?

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Workitbaby
Beginner Level 2
Secure Folder

Do not try this!! I lost my entire collection of nudes.

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Workitbaby
Beginner Level 2
Secure Folder

P.s: I'm on S21. And lost some lot of pictures and vids. There were about 200 items in the folder. And like sometimes they reappear after software updates, other times they vanish. 

 

When I deleted the app I could only move the ones that hadnt vanished. When I reinstalled it the folder was empty and I filled it with the ones I moved. 

 

But pretty sure now that a all the vanished ones will stay gone. Sadme

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Deb2909
Beginner Level 2
Secure Folder

i had this problem once i transferred fotos to secure folder. I rectified this by 

settings

battery  and device care

storage

fotos 

cache

clear cache

turn off

turn on

after a few mins fotos were back

 

it happens regularly with my s21 hope this helps, let me know 

 

Chaos16111
Beginner Level 3
Secure Folder

Thank you! This is the only thing that worked for me 😄 Cheers!

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