Original topic:

Pictures disappear after sending to secure folder through gallery

(Topic created on: 04-20-2021 07:08 PM)
72149 Views
Nplaz
Active Level 1
Options
Secure Folder

 

I'm using a S10, with the default gallery app. When i use the more options and "send to secure folder"  it goes through the process, says complete but nothing is in the secure folder. the picture also can't be found anywhere else that i know of. Please help me figure out where they keep going. 

McNaughty7
Beginner Level 3
Secure Folder

This worked perfectly for me. I have a Samsung galaxy s21 ultra 5G. Thanks.

The route has changed however. I did the following:

Settings

Battery and device care

Storage

3 dots top right

Advanced

Photos and videos

Photos

Clear cache bottom right

Turned phone on and off or restart

Logged into secure folder and all pictures back. 

 

Samsung_OMdbm7f
Beginner Level 4
Secure Folder

Thanks this works perfectly after minutes of restarting the phone

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Members_miybhEe
Beginner Level 2
Secure Folder

Not working with ui 4

Is there any other dilution? 

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Mayank
Beginner Level 3
Secure Folder

Yes it worked for me also....but after update of one ui 4...again i am there....tell me the new route please!!

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Samsung_OMdbm7f
Beginner Level 4
Secure Folder

Yes worked however with the new steps mentioned by someone replied here. Thx though. 

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nusya
Beginner Level 3
Secure Folder

hey, this works for my S10+. you are a life saver. thanks much !

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Viper0302
Active Level 1
Secure Folder
same problem...what a rubbish buggy feature...anyone has a solution???
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mrAiman07
Beginner Level 2
Secure Folder
I have moved 1 photo to secure folder
The photo was 1 week in folder sudden disappeared
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Vyom44
Beginner Level 2
Secure Folder
Same problem happened with me Samsung devices begin to give issues after some time and made me feel that they are not worth the money
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NaikNimish
Active Level 3
Secure Folder
S20 FE 5g... same issue goin on here from past few months
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