Not able to Backup

[John28]

Hi, 

I am unable to backup my data in secure folder. This is happening from last month or so. I even formatted my phone and I'm able to restore the data in secure folder, however when I move files to secure folder and click on backup then there is error message "something went wrong and some of your data is deleted". Did anyone facing the same issue. 

[Anonymous]

clear catch of secure folder

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Anantg11]

please follow what is mentioned by the samsung support, I hope ur problem will be solved.
Anant Gupta 🙏

[dragon32889]

Same issue with my secure folder as of a few days ago. A major update happened and now it seems to be the issue.