Original topic:

No Internet connection error in Secure Folder

(Topic created on: 02-18-2024 09:51 PM)
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its_jaggy
Active Level 4
Options
Secure Folder
Many Android 14 (One UI 6.1) users including me facing many issue with secure folder. Indian bank applications aren't working in Secrue Folder now.
11 Comments
cs_member10
Moderator
Moderator
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Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that our team is working on it. it will be fixed soon with an update. meanwhile, for now, we would suggest you use the Banking / UPI App Outside from the Secure Folder.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

its_jaggy
Active Level 4
Secure Folder
Thank you so much. Outside the secure folder, everything is working perfectly.
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